Blaze CEO Chris Violas discussed Blaze’s newly updated retail point-of-sale (POS) system, which was designed with efficiency and user-friendliness in mind. The system offers features that enable front-of-house employees to get trained within five to ten minutes and check inventory levels quickly, which makes it highly intuitive. A key feature of this system is its hardware-agnostic nature, allowing dispensaries to use their existing hardware without needing to invest in new equipment.
The development of the system took three years and was heavily influenced by customer feedback, ensuring that it addresses the needs of dispensaries. Early feedback from users has been very positive, with many praising the system's speed and ease of use. This positive reception indicates that the system successfully meets the needs of dispensaries, providing them with a seamless migration path to upgrade their current systems.
The system’s integration with state-regulated systems is a significant advancement, offering benefits for dispensaries of various sizes and budgets. Blaze's approach focuses on flexibility, prompted by longer sales cycles and direct customer feedback. Chris highlighted that the new POS system is easy to use and compatible with a variety of hardware, which makes it accessible to a wide range of dispensaries. This flexibility is further supported by Blaze University, a self-guided training program designed to help new staff quickly understand how to operate the system.